Reference

How kapilmatka Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account with us, how we use it, and the rights you hold over it at…

Data collected with your consentIndia-specific account privacyYour right to access your dataClear retention periodsUPI and Paytm transaction privacy

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What This Policy Covers and Where It Applies

kapilmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

kapilmatka collects personal data — including your name, contact details, and payment identifiers such as your UPI handle, Paytm number, or PhonePe ID — solely for the purpose of operating your account, processing transactions, and meeting our legal obligations. We do not sell your data to

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third parties. Access to our platform and the applicability of this policy depend on local law and are available where local law permits. We store account data on servers that use encryption in transit and at rest. Payment-specific details processed through UPI, Paytm, or PhonePe are
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handled in accordance with those providers' own data standards, as well as our own internal controls. If you close your account, we retain only the minimum data required by applicable legal or regulatory obligations, and no longer than that retention window demands.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US ABOUT PRIVACY

How to Contact Us on Privacy Questions

If you have a question about how we handle your data, want to request a copy of what we hold about you, or need to raise…

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We approach data security as an operational requirement, not an afterthought. Every measure below reflects a concrete practice we apply to your account — not a vague commitment.

Data Collection

We collect only what is necessary — your registration details, payment method identifiers like your UPI handle or Paytm mobile…

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages perform.

Account Security

Passwords are hashed and never stored in plain text.

Data Retention

Active account data is held for the life of your account plus the period required by applicable law.

Third-Party Sharing

We share your data only with payment processors like UPI, Paytm, and PhonePe as needed to complete transactions, and with…

Your Rights and Requests

You may request access to your data, ask us to correct inaccuracies, or request deletion subject to our legal retention…

Frequently Asked Privacy Questions

The questions below cover the topics our account holders in India ask most often about how we collect, store, and handle personal data. If your question is not listed here, reach us through the support channels on this page.

We collect your name, email address, mobile number, and the payment identifiers you choose — such as your UPI ID, Paytm number, or PhonePe number. We also log device type and session timestamps to protect your account from unauthorised access.

We share data only with payment processors required to complete your transactions, such as UPI, Paytm, and PhonePe, and with service vendors bound by data-processing agreements. We do not sell your personal data to advertisers or data brokers under any circumstances.

After account closure, we retain only the minimum data required by applicable Indian law or regulatory obligations. Once that mandatory period expires, your data is deleted from production systems and removed from backups in the next scheduled cycle.

Log into your account, go to Settings, then Data and Privacy, and use the Download My Data option. Alternatively, email our privacy team with your registered email address and we will send you a copy within 14 days of acknowledging your request.

Yes. Submit a deletion request through the Account Settings portal or via our privacy email. We will delete your data promptly, subject only to the minimum retention periods that Indian law or our regulatory obligations require us to maintain.

We use session cookies for login continuity and analytics cookies to understand page performance. When you first visit kapilmatka.org, a cookie banner lets you accept, decline, or customise which cookies are active. You can revisit this choice at any time from the site footer.

This policy covers your use of kapilmatka wherever access is available under local law. Availability and the specific legal rights you hold depend on the laws of your jurisdiction. Where local law in India applies, we meet those requirements as the governing standard.

How kapilmatka Handles Your Personal Data

How to Contact Us on Privacy Questions

Data Handling, Cookies and Account Security

Data Collection

Cookie Use

Account Security

Data Retention

Third-Party Sharing

Your Rights and Requests

Frequently Asked Privacy Questions

01 What personal data does kapilmatka collect when I open an account?

02 Does kapilmatka share my data with third parties?

03 How long does kapilmatka keep my data after I close my account?

04 How can I request a copy of the data kapilmatka holds about me?

05 Can I ask kapilmatka to delete my personal data?

06 What cookies does kapilmatka use and how do I control them?

07 Does this Privacy Policy apply if I access kapilmatka from a different region?

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